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Franchise News

Salons by JC named to the Entrepreneur 2021 Franchise 500 list

For the fourth year in a row, Salons by JC has the honor of being ranked in the prestigious Entrepreneur Magazine “Franchise 500” list.  The innovator in the salon suite industry continues to gain momentum as it enters its 23rd year in the beauty and wellness realm.  “The entrepreneurial spirit is alive and well at Salons by JC and across our nation,” stated Salons by JC President, Steve Griffey. “From the legacy of our founders to the drive and determination of our Franchisees across the nation, we are honored to once again be named to Entrepreneur’s 2021 Franchise 500 list.”

The Premier Salon Suite

Being ranked four consecutive years shows that more people are recognizing Salons by JC as the premier salon suite brand. Salons by JC’s superior customer service is what sets us apart and keeps us ahead of the competition. We have set a standard within our franchise system. In order to remain a high-level competitor in our industry, we must have a commitment to excellence in customer service.  

 

Salons by JC is the innovator in the fast-growing salon suite industry.  With a full-time Concierge to cater to the salon suite owners and act as the liaison between the franchise owners and the suite owners, this business model is the leader in the beauty industry franchise market.  Many of the current franchisees in the Salons by JC system are multi-unit owners who have created their own dynamic within their markets. 

2020 proved successful despite the pandemic

“In spite of the pandemic and having to adhere to salon closures the franchise faced, Salons by JC’s 2020 data showed how we outperformed in leasing compared to 2019,” stated Drew Johnston, Salons by JC VP of Operations.  2020 also brought the New Jersey market to the franchise with several locations currently operating in that area.  The salon suite concept proved to be the safest option for beauty industry professionals to perform their services in private one on one settings.  Having a Concierge monitoring the flow within each location and taking temperatures reassured salon suite owners and their clientele that Salons by JC was the place to be as they operate during the pandemic.

The salon suite franchise looks forward to opening 12 new locations in 2021 and welcoming the Philadelphia market to the community.

ABOUT Salons by JC

In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, Texas in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 120 locations in 27 states and Canada and is looking to develop 200 over the next several years. For more information, visit salonsbyjc.com or salonsbyjc.com/franchise.

 

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Business & Marketing Franchise News

Salon Suite Franchise Expands in Florida

The Florida market increased in salon suite franchises by 3 locations in the last few months.  Salons by JC opened up Kendall Palm, Brandon, and Orlando in the sunshine state.  Franchise veteran Denise Cooke and new franchisee Urjeet Patel were the latest to open their locations.  Remaining optimistic during a very stressful time aided both of them with successful location openings.

New Kid on the Block

Urjeet Patel recalls thinking what had he gotten himself into when all salons closed in his area.  “When I was still in the permitting phase, Florida went into shut down.” recalls Patel.  “I had secured real estate and signed a lease at the time so there were a hundred thoughts running through my head over an uncertain future.”   Those thoughts quickly vanished when Patel started his marketing campaigns for his Baldwin Park location in Orlando.  The interest from beauty professionals in the area gave him insight into exactly how many beauty professionals were looking for salon suites. 

Salons by JC Baldwin Park Owner, Urjeet Patel

Patel kept his intended marketing budget but made changes to his messaging.  Communicating that Salons by JC was a safe place to house their business during an uncertain time played a key role.  “Our messaging reassured beauty professionals that we would be a one on one experience as opposed to an open salon where many stylists and clients are at close proximity.  I believe this was crucial in securing suite owners during our construction phase and during our 1st month of opening,” stated Patel.   

Baldwin Park lobby decorated for the holiday season

Retention and Opening The Second Salon

Salon suite franchise owner Denise Cooke of Salons by JC Valrico opened her second location in Brandon, FL with a revamped strategy.  “We knew we needed to adapt quickly, communicate confidently and employ a solid safety plan based on the best available date so our suite owners could thrive,” stated Cooke.  She used the same strategy for both of her locations to ease the minds of her current salon suite owners and prospects.  “I increased organic social media posts and focused the messaging on social distancing, private suites, and how the suite life offers more control along with the ‘Salons by JC Cares’ campaign.”

Salons by JC Valrico and Brandon Owner, Denise Cooke

For the Brandon location, Cooke used storefront window wraps during pre-leasing that focused on safety and leasing in a controlled environment.  “Staying current on the ever-changing landscape of COVID was critical to communicating confidence to our prospects.   Attitude was key.”   The safety protocols employed in Valrico and Brandon were to create the safest environment for the suite owners and their guests.  “We implemented daily cleaning of high touch points by the concierge 3 times a day using a hospital-grade disinfectant with a 60 second kill time.  We shared the data of this disinfectant with our suite owners and made it available for purchase at our cost to them.”  Cooke also installed an air purification system on each HVAC, hand sanitizer stations, and implemented traffic control within the building.  These added touches brought peace of mind to her suite owners and their guests.

Salons by JC Brandon location

Effective Virtual Tours

Both Cooke and Patel utilized virtual meeting apps to be able to give tours for their interested leads.  “Not being able to take the potential suite owners to see the physical location was tough and we had to be innovative,” stated Patel.  “Zoom presentations helped my potential suite owners get a good feel about the salon and give them an idea of what Salons by JC are all about.”  Patel also created a power point presentation that he would review when speaking to his interested leads.  This allowed them to see the layout of the salon and also the limitless possibilities to help their business bloom.

Salons by JC Baldwin Park in Orlando

Cooke used GoToMeeting for every tour.  “I didn’t meet anyone until move-in day, it was unique but it worked.  In a lot of ways, this forced us to actually communicate more.  It gave us an opportunity to establish relationships before we opened.”  

Both franchisees expressed how the key to their success was making their suite owners feel confident about Salons by JC.  “I made sure that they were aware of our full-time concierge that not only keeps a watchful eye over who walks in and out of the building but also is responsible for the sanitation of the salon,” stated Patel.  At the Brandon location, tours were longer and conversations were lengthier than usual.  “This was an opportunity to demonstrate confidence, communicate our strategy and show how we can adapt and thrive,” stated Cooke.

Salons by JC Brandon

Suite Words of Wisdom 

We asked Cooke and Patel what words of advice they would give franchisees who are getting ready to open their first location or their next location during this time.  As Cooke put it, “Serve the food hot. Be genuine. The number one priority for the first year is building relationships, it is the foundation for success.”   With the hot topic of location health safety, Patel added, “stress the point that Salons by JC is the safer working environment over a traditional salon space.  Focusing your efforts on addressing all questions and concerns related to COVID in your marketing messaging will help get those leases signed.”  A firm understanding of the local competition’s culture and management is also a key strategic piece.  As Cooke stated, “it is not just lease pricing and current promotions, it’s knowing your competition in your market.”  A vital component to all Salons by JC locations is the concierge. Acquiring the right fit for your location is extremely important.  “The concierge is an invaluable resource to our salon suite franchise,” stated Patel.     Afterall, Salons by JC is the place to be.

 

Salons by JC is the premier salon suite franchise in the U.S with over 120 locations in 26 states and Canada.  For more information about the Salons by JC franchise, contact us here.

Blog is written by:

Marlene Romo Flores – Salons by JC Franchise Marketing Manager

 

 

 

Categories
Franchise News

Virtual Discovery Day: Salon Suite Franchise Opportunity

Traditionally Discovery Days are held at our corporate headquarters where you meet the corporate staff, sit and talk to our President and Vice President, and tour one or more of our facilities.  You really get the feel of what Salons by JC salon suites is about and find out if this franchise is the right investment for you.  Things are different now.  We have had to make proper accommodations to our Discovery Day and keep our interested leads safe due to COVID-19.  One thing that hasn’t changed is how Discovery Days are the key to our franchise investment process. 

The Virtual Discovery Day

We introduce to you the Salons by JC virtual Discovery Day.  We have adapted to the new normal to continue running this business in an efficient manner.  Within the last few months, our process of Discovery Day has moved entirely on screen.  Drew Johnston,  VP of Operations gives us some specifics, “The Salons by JC Discovery Day is the capstone event in a franchise candidate’s journey.  Prior to COVID-19, Discovery Days were held at the Salons by JC headquarters in San Antonio Texas. The event allowed the franchise candidate to meet the franchise corporate staff and tour salon suites in the market. Travel restrictions and safety standards stopped that but technology has allowed us to continue the events. Since March of 2020, numerous franchise candidates have discovered Salons by JC and some have gone on to become salon suite franchisees.”

 

 A More Relaxed Conversation

Moving our Discovery Days to a virtual setting has created ease and convenience for our potential franchisors.  It has allowed us to connect with anyone anywhere since all our prospects do is log on to their computer.  Saving them time on travel, accommodations, and taking time off of their present work schedule.  We have embraced our new norm in order to give you the best virtual version of our salon suite concept at Salons by JC. 

Tradition and Technology

We look forward to the day we can welcome prospects back in for Discovery Day to visit the house the Jack and Cecil built in 1998.  There is no replacing face to face meetings and that connection you get when you walk into one of our locations and meet our staff.  “Do we prefer face to face? Of course we do! It’s very important that our prospects are able to hear and connect with the brands founders and executive team prior to signing franchise agreements”, stated President Steve Griffey.   With virtual technology we are able to provide each prospect with the same courtesy, education, and information they need to know in order for them to make their decision on joining our salon suite franchise. 

Salons by JC looks forward to incorporating both our traditional and new virtual Discovery Days in order to expand our ever evolving salon suite franchise.  Making it easier for those interested in the beauty and wellness industry to explore our world and increase our franchise.  

Blog written by:

Marlene Romo Flores, Franchise Marketing Manager