Empowering You at Premiere Orlando

Jun 6, 2019

By Salons by JC •

L’Oreal Professional put on an eye opening and interactive class at Premiere Orlando for Salons by JC this year.  We were one of the first to pilot their new Suite Emotions Experience and it was everything we hoped it would be and more!

By focusing on the seven touch points in your client’s experience, they dug into how to approach everything from consultations and add-on services to when and how to retail and pre-book, as well as booking enough time for yourself with each client so they don’t feel rushed or undervalued.

SUITE EMOTION: 7 CHECKPOINTS  

  1. Digital “Window” (social media, website) – ATTRACT ME
  2. Reception – WELCOME ME
  3. Consultation – WOW ME
  4. Treatment – RELAX ME
  5. Salon or Spa Service – REVEAL ME
  6. Retail – EMPOWER ME
  7. Checkout – CARE FOR ME

Did you know that 87% of guests say that having their hair shampooed is their favorite part of the visit and 70% of guests say that if they didn’t enjoy it they wouldn’t return?!  Statistics are similar with nail techs when it comes to the foot or hand massage. Makes you rethink the whole experience you give to your clients doesn’t it?

The class was full of valuable information like this and really made us as the service provider be honest with ourselves about how consistent we really are with offering the highest level service to our clients from beginning to end.  Being your own boss, it’s so easy to get complacent when you don’t have accountability, but it is more important than ever to be excellent and consistent in everything we do in order to retain and build our clientele.

This is why Salons by JC is excited to continue bringing you more innovative and inspiring classes to empower you on your journey to live the dream. Be on the lookout for emails and social media on our upcoming events. We hope to see you at one soon!

ABOUT Salons by JC

In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, Texas in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has nearly 100 locations in 26 states and Canada and are looking to develop of 200 over the next several years. For more information, visit salonsbyjc.com or salonsbyjc.com/franchise.

 

 

 

 

Blog written by:
Jo-Lynn Greenman
Salon Business Coach
Salons by JC 

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Salons by JC
Salons by JC
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Salons by JC is an industry-leading salon suite franchise with more than 27 years of experience empowering beauty professionals across North America. Founded in 1997 in Dallas, Texas, by Jack Griffey and Cecil Miller, we pioneered the salon suite rental model — giving hairstylists, barbers, estheticians, nail technicians, massage therapists, and other beauty professionals the freedom to run their own independent businesses without the overhead of a traditional salon.
Today, Salons by JC operates 170+ locations across 20+ states and Canada, serving more than 7,000 beauty professionals — with a 92% tenant renewal rate that reflects the strength of our community and support system. We are proud to be the only salon suite franchise with a full-time, on-site Concierge Manager at every location, a model we've maintained for over 27 years.
Ranked 8 consecutive years on Entrepreneur Magazine's prestigious Franchise 500 — including #1 in the Salon Suites category in 2018 and 2019 — Salons by JC is the trusted name in salon suite rentals for both beauty professionals seeking independence and entrepreneurs looking for a proven franchise investment.
Our content is written to educate and inspire: whether you're a beauty professional exploring suite rental, a client searching for top-tier services, or an entrepreneur evaluating franchise opportunities, we're here to help you thrive.

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