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Concierge Superstars

Donna Stamper – Salons by JC Concierge Superstar

Donna Stamper joined Salons by JC in Moore, OK in February. Moore is Donna’s hometown and is where she chose to raise her three children giving her a special love for the community.

Donna worked in customer service in the medical field for many years, giving her experience working with the public and serving others. After several years, she wanted a new adventure in her life and became the receptionist at a salon and spa where she excelled and was promoted to manager of the salon. At the salon, she found her passion and something she loves to do. “I love to see clients come in and relax and get pampered and leave with a smile. They are not only the salon professionals’ clients, I see them as my clients as well. I make it a point to greet them, hug them and get to know them and catch up with them each time they come in. They become our family. They make my day as I hope I do theirs.”

Donna’s genuine love for others and customer service has helped her be an outstanding concierge and has been vital to the success of the salon. As one stylist stated “Donna makes sure everyone in the salon feels special and is well taken care of. She makes every person, whether a tenant or a client, feel comfortable. She is very good at bringing out the best in people.”

Donna is very outgoing, loves to laugh and talk to people. She is married with three children, one granddaughter and two more grandchildren on the way. Her hobbies include camping, traveling, and spending time with her family.

When walking into Salons by JC Moore, Donna’s positive attitude, bright smile, and love of serving others is immediately evident. Salons by JC is blessed to have her and we are grateful she is a part of our family!

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Business & Marketing Franchise News

Salons by JC Grand Opening Strategy

Salons by JC Franchisee Brent Koughan opened his new location in 2015 and discusses how Bluewater played a strategic role in developing his grand-opening strategy. Watch this video to learn more about the strategies he used when launching his Salons by JC Grand-Opening.

Advice from a Salons by JC Franchisee

  • Have a strong grand opening. You want to generate as much hype as possible early on so that you can fill your suites quickly.
  • Define your goals. Make sure you have a clear understanding of what results you want to achieve from your marketing campaign. Brent’s goal was to get as many people in the door as possible.
  • Figure out your marketing demographics. Who are you trying to target? What sort of salon rental tenants do you want to have? These are important questions you’ll need to answer before you start advertising or promoting yourself online.
  • Figure out your tenant’s clientele. Again, this is important for understanding what sort of tenants you’re targeting.
  • Create a marketing plan that starts 90 days before the grand-opening to two weeks after opening.
  • Consider creating a marketing campaign that includes print collateral, broadcasting on social media, online advertising, and blogging on your website.

Salons by JC Franchisee

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Christina Martinez – Salons by JC Concierge Superstar

Since February, Christina Martinez has acted as Site Concierge for Salons by JC at the Flamingo Pines Shopping Center in Pembroke Pines, FL.
Christina graduated from Florida State University with a Bachelor’s Degree in Social Work, and is a licensed esthetician. She has an extensive background in Social Services, as well as Retail and Customer Service. For the three years before coming to Salons by JC, she was the Store Manager of Sally Beauty Supply in Pembroke Pines. While there, she excelled in customer service and administration, making her an ideal candidate for her current position.
Christina was born in New York, and grew up in Hollywood, FL. She is fluent in English and Spanish. Her hobbies are baking, and spending time with her 5 year old daughter Cadence. She is an active member of her church, King Jesus Ministries in Kendall.
Christina considers herself to be outgoing, and free-spirited, with a passion for making people feel great about themselves. Her favorite thing about working at Salons by JC are the people, and seeing the beautiful smiles of clients after receiving services. She’s also been known to occasionally patronize the businesses she supports.
Salons by JC is grateful to have Christina’s positive attitude and enthusiasm. We consider her an integral part of our success, and appreciate all she does for the tenants and clients at Salons by JC.

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Business & Marketing Franchise News

Salons by JC Opens in Caldwell Court

Read the full story at the Triad Business Journal. 

Salons by JC, a multitenant beauty salon concept, is holding a ribbon-cutting ceremony today to celebrate its opening in the Caldwell Court shopping center in Greensboro.
The 4,200-square-foot Salons by JC property, located at 2729 Battleground Ave., is configured into 19 mini-suites leased to independent beauty operators. The average size is 10 feet by 10 feet and leases for about $235 a week, according to Garret Bedrin, head of acquisitions and leasing for Glen Rock, N.J.-based The Bedrin Org., which owns Caldwell Court.
Salons by JC will feature 19 individual health and wellness areas, such as a nail or hair salon, under one roof. Here, a model at the Caldwell Court shopping center shows how a small-scale individual operation could be arranged.

Garret and Mike Bedrin, the franchisees, have plans of opening four salons in the Triad. Those plans call for the Bedrins to secure about 24,000 square feet of additional retail space.

Garret Bedrin told the Triad Business Journal last year The Bedrin Org. planned to invest between $550,000 and $750,000 to open Salons by JC, which included a $250,000 exterior renovation by Greensboro-based D.H. Griffin Cos. and an interior upfit ranging in cost from $300,000 to $500,000.
Bedrin said today about $750,000 was invested. Salons by JC opened in January and is celebrating that opening today with a ribbon cutting. The Greensboro Chamber of Commerce will be there at 4 p.m. to kick off the festivities, which include music, giveaways and drinks and food.
Upon opening, Salons at JC had 12 of its 19 suites leased. It now remains about 90 percent leased with two or three opportunities for new tenants, Bedrin said.

“We have experienced a huge amount of interest and support and are thrilled to welcome the community into our gorgeous salon to see how creative and innovative some of our professionals are,” Bedrin said.
The concept, which was first pioneered in Texas, brings several individual health and wellness businesses under one roof, with tenants including hairstylists, aestheticists, nail and massage studios. Salons by JC was founded in 1998 by retail executives Jack Griffey and Cecil Miller. There are now 50 locations under lease or construction across the country.

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Salons by JC Superstars – Heather and Megan at Carmel Park

This is a special edition of the Salons by JC Superstars as we are featuring 2 superstars at one time. Heather and Megan are individual salon owners at our Salons by JC location at Carmel Park in Charlotte NC. Like many of the suite owners both Heather and Megan represent a high level of talent, experience and passion for what they do. As you can see from the feature below they both provide a level of expertise and commitment that is second to none in Charlotte!

 

heather and megan
Heather

 

Meet Heather Kiker owner of Cuoco Capelli Salon – Italian for Hair Chef. Heather is a native of Cape Cod and lived there until she moved to Charlotte in 1995. She is a self proclaimed foodie and loves everything about hair styling. Heather is a Redken Color Specialist and has trained in New York, Boston, Miami and Las Vegas and feels education is the key to staying up to date in this industry and being confident about your work. Heather says the best part of her career is seeing people transformed by a simple cut or hair color change. She feels privileged to provide this experience for her guest. Heather offers Color Proof products and is accepting new clients. You can catch up with Heather on Instagram at cuococapelli or follow her on Facebook. To reserve and appointment call 704-517-3820.

 

Megan at Carmel Park
Megan

Salons by JC Carmel Park is also excited to feature Megan Cloninger. Megan loves being in the hair business and credits her success to staying current with the latest education, trends, and understanding client’s needs. Her business cards jokingly state her job title as “Hair Therapist”. Megan trained under the French Hair Design Academy of Jacques Dessange. She has been privileged to study the razor cutting techniques of Bumble and Bumble and is currently a Redken Exclusive Salon. Megan is a big fan of Redken products as they have the perfect “hair cocktail” for every head. If you need product information or to purchase a product call 704 301-9256. Megan says: ” I feel lucky to do what I love everyday and to have my own creative space at Salons by JC”. We are happy she chose Salons by JC Carmel Park for her salon suite.