Categories
Concierge Superstars

The Makings of A Great Salon Concierge – Delilah Lord

When Delilah Lord talks to potential salon suite owners, she refers to her own “math”.  Noting that in her last year of employment, she made $27,000 less, than if she had been leasing. Talk about walking the walk!

Thanks to having worn several hats in the beauty industry, Delilah can share business tips, bring in top educators, teach anyone how to retail so much that product sales cover the rent and model top-notch customer service. But she doesn’t do her own hair—for that, she’ll be trying out the suite owners in the soon-to-open Salons by JC in Sarasota, FL.

“I don’t miss doing hair; I live vicariously through the salon suite owners,” says the Pivot Point school graduate who spent 17 years in Alabama salons before becoming a sales rep at State Beauty Supply. “Now, I cater to them, get to know them as individuals and spoil them.”

A Redken color specialist and French haircutting artist, Delilah taught many in-house classes in the salon she once owned and sold for a profit (an industry rarity), so she could move to a larger city. In Huntsville, she began working as a stylist again. But she was selling so much retail that her sales rep invited her to join his distributorship. At State Beauty Supply, she called on salons and offered business consulting, among other things. The norm was to do one color conversion a year; she did six her first year on the job. “It was easy for me because I believed in Redken,” she says.

When You Believe, You Achieve

Delilah became a big believer in Salons by JC, too.  About a year ago, she relocated again to become a caregiver for her father. When she saw an ad for a salon suite concierge, she thought it would be a perfect way to combine her selling skills with her beauty background. Someone had already been hired but luckily for her, the person didn’t work out. Three days later she became the concierge at Salons by JC in Murfreesboro, TN.

“It was just meant to be,” she says. “Now, I work for three men who make me feel incredibly important. I’m never afraid to mess up because if I do, they just ask me what I learned from my mistake. I think they should teach a class on how to treat and motivate employees!”

Not only did Delilah come to believe in her employers, she came to believe in the salon suite business model as well. “I don’t sell potential salon suite owners anything—I help them improve their lives,” she notes. “Being a hairdresser, a sales rep and a concierge are all based on the same thing, building trust and creating relationships.”

After just one year in Tennessee, Delilah made the move to Sarasota, FL.  “When the franchise owners showed they trusted me to move to Florida and help open the Sarasota location, it was incredibly flattering and I said yes without hesitation,” she says.

The Salons by JC Sarasota location is getting ready to open its doors in April. Delilah quickly took to work and started scheduling appointments in January.  Potential salon suite owners started calling once they saw the phone number on the building’s window. She had barely unpacked her bags before she started signing leases.

“I can’t wait to try out all the new suite owners and find a hairdresser in Sarasota,” she adds. “I’ll be checking them out as soon as they move in.”

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise

Categories
Business & Marketing

Businesswoman Shares Social Media Strategies Learned From Facebook Experts

Watch Video Interview

 

Article published on March 26th, 2018 | 9:42 AM  KSAT 12 News San Antonio

SAN ANTONIO – Marlene Romo Flores is a member of the Facebook Small Business Council.

“They give us a lot of tools, some of the stuff we can’t share yet,” Romo Flores said.

In 2014, Facebook launched the council with a mission dedicated to helping businesses grow.

“They use us as beta testers for new stuff they are going to release,” Romo Flores said.

The council helps members by providing them with resources and education they can use to grow their businesses and communities.

“We’ve created little ads using an app called Ripple, and it’s absolutely free,” Romo Flores said. “That was a new app that was introduced to us while we were at the council.”

Romo Flores said doing something as simple as tagging and adding hashtags to posts go a long way.

As marketing coordinator for Salons by JC, Romo Flores is taking what Facebook staff taught her during a recent trip to their California headquarters and passing it on to employees at her salons.

“They have been trained on best practices for Facebook, best practices for Instagram. Making sure that they are able to create those really cool graphics with absolutely no money at all,” Romo Flores said.

Romo Flores hopes she can also share her knowledge with as many small business owners as possible.

“The small business community is the heartbeat of America,” Romo Flores said.

To learn more about Romo Flores and Facebook Small Business Council, click here.

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise

Categories
Specialist Spotlight

San Antonio Salon Suite Owners Polish up SXSW

Last week, two of our San Antonio salon suite owners made their mark on one of the biggest festivals of the year at South by Southwest (SXSW) in Austin, Texas.

Megan Davis, owner of Stay Polished by Megan, and Sandra Garcia, owner of TX Mani Muse, took their skills on the road to provide their nail expertise at various events at SXSW over the weekend.

Sandra’s SXSW experience began at an event put on by STARZ Entertainment to promote the upcoming release of their show, VIDA. The show follows two Mexican-American sisters as they return back to their hometown of East LA, and the challenges they face upon returning.

Appropriately, the event was decorated in true Mexican-American fashion with bright colors and bold prints. “They had the whole place set up and decorated like the show,” Sandra shared. “It looked amazing.”

Guests at the STARZ event were given a card that allowed access to different stations and freebies around the event. Sandra and one of her friends operated one of those stations and offered free mini-manis that included polish replacement in fifteen different colors and nail art that matched the Mexican flare and bright colors of the show VIDA.

 

Megan spent part of her SXSW experience working a pop-up mani bar for “Women to Watch” last Sunday. The event was hosted for female leaders and entrepreneurs interested in networking with other strong women.

“Working the event was pretty intense,” Megan said. “We had a list of eighty girls wanting to get their nails done and only myself and one other nail tech giving manicures. It was intense, but super fun.”

Though Megan was excited to share her nail skills with the event attendees, she says that getting to meet and talk to other women entrepreneurs was an experience on its own.

“I got to meet lots of different people and many strong women,” shared Megan.

Sandra talked similarly about her event saying, “it’s a great way to network with people and just get your name out there.”

Both Megan and Sandra worked together on a close-out event on the last day of SXSW called “Treat Yourself.” The event was entirely focused on self-care and pampering, complete with massage chairs, B-12 shots, IV therapy and of course, nail care. Megan and Sandra provided manicures at the event, which they both said was an enjoyable and relaxed experience.

“We had a little display of art to pick from and we gave mini manis to guests,” Sandra said. “It was a good way to wrap up SXSW.”

 

 

Happy “Nailversary”

SXSW wasn’t the only big win Megan and Sandra recently celebrated. “January marked our one-year anniversary of being at Salons by JC,” Sandra happily shared.

Megan and Sandra started the journey toward this milestone long before they ever decided to become salon suite owners. The two initially met at a salon that they worked at together.

“We ended up meshing really well and getting along,” Sandra said. “Once we had both left that salon after being there for a couple years, one day I asked Megan ‘would you be willing to do the whole renting a nail space thing together?'”

From that day forward the two have never looked back. The pair celebrated their one-year nailversary in a fun and relaxed way that celebrated them, their accomplishments, and their clients.

 

“We had a party for our clients at a fun bar,” Megan shared. “Our clients were invited to just hang out with us. We had drinks, a taco bar, cupcakes, cookies… just so they could spend a few hours with us. It was as our way of thanking them for being with us on this journey. They are the reason we’ve survived.”

Congratulations to Megan and Sandra on all the awesome things they have accomplished so far, and all the awesome things they look to accomplish in the future!

 

 

 

Blog written by:
Miranda Gonzales
Account Coordinator
Sammis & Ochoa 

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise

Categories
Franchise News

Salons by JC Tulsa Under New Ownership

We’re always thrilled to share news of our Salons by JC family continuing to grow. Today, we’re happy to spotlight and introduce Karen and Terry Ingram, the new owners of Salons by JC Tulsa.

Karen and Terry officially took the reins of Salons by JC Tulsa on January 19, 2018. Since then, they have dedicated themselves to learning new things and creating new relationships along the way.

Karen and Terry are no strangers to the beauty industry. Prior to taking on ownership of Salons by JC Tulsa, both Karen and Terry owned and operated an Armstrong McCall Professional Beauty Supply franchise together.

“We have been in the beauty industry for a little over twelve years,” Terry said. “Now, we’re excited to see a different side of the business than sales.”

During their ownership of Armstrong McCall, Karen and Terry provided product and supplies to stylists. Now as they proceed to the next phase of their careers, Karen and Terry are excited to experience the beauty industry in a manner they haven’t before.

“It’s great to work with our salon suite owners in a different way then we have in the past when we were selling products.” Karen shared. “It’s more contained, we’re getting to know people better, and we are much more integrated and involved.”

Getting to form these relationships in a supportive environment is something both Karen and Terry appreciate. As Terry explained, much of their excitement stems from the approach to customer and stylist service Salons by JC has achieved.

“Salons by JC is a fabulous concept,” Terry said. “It’s all first class, from the build out on down. We’re looking forward to making sure all of our suite owners’ needs are met and providing them the best customer service that they can find, anywhere.”

Looking ahead, Karen and Terry are eager to serve as many salon suite owners as they can. Their goal, as Terry phrased it, is very simple, “Have the location filled to capacity. We’ll even hope for a waiting list.” With a roster of salon suite owners already in place and looking to grow, it is safe to say Karen and Terry are well on their way to achieving their goals.

Welcome, once again, to Karen and Terry!

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise

 

 

Blog written by:
Miranda Gonzales
Account Coordinator
Sammis & Ochoa 

 

Categories
Franchise News

2017 Professional Salon Industry Haircare Study Reports Salon Industry Growth Figures

Article published on March 2, 2018 | 12:54 PM  Modern Salon- Salon Business News

Overall revenues for all salon industry services (hair, skin, nails) plus salon retail grew only 2%, per the new 2017 Professional Salon Industry Haircare Study from Professional Consultants & Resources, the leading salon industry consultants and premier data source. Total U.S. salon services and salon retail sales grew by 2% to $63 billion. Nearly 257,000 salons and barbershops in the United States use and sell salon hair care products. However, the salon count declined by 5%, as many traditional, commission-based salons closed, and beautiful, large, new salon suites opened. The study features highly detailed illustrative graphs and charts, making data user-friendly.

 “The state of our salon industry is weak and in a very low growth mode, due to multiple factors,” says Cyrus Bulsara, president of Professional Consultants & Resources. “The salon suites tsunami has resulted in salon retail moving to Ulta, Amazon, online sales and mass-retail diversion sales. Haircolor in salons has slowed, due to high costs and lower salon visit frequencies, plus a growing number of women embracing their natural gray, silver or white. Many women opted for cheaper cuts at family-economy chains like Great Clips andstyled their hair at home. More men went to Sport Clips and sports-themed barbershops. Family-economy salons grew robustly.Sales of haircolor, shampoos, conditioners, hair sprays, hair styling products and specialty products all increased, but at much lower rates. Major M&A activity at Coty and Henkel created down-stocking and realignments. With the U.S. economy trending up, future growth is expected. New, high- performance care products; new haircolor lines; large, swanky salon suites; and new management at top manufacturers will drive sales.”

Haircoloring remains a vital anchor service at U.S. salons, attracting clients for all other services like cuts, styles, perms and straighteners. Haircoloring services grew only 2.6%, primarily from Boomers needing gray-coverage and young adults’ demands for fashion haircolor like blonding, highlights, baby-lights, balayage, sombrés and shadow roots. Vibrants, vivids and pastels slowed. Keratin straightening services grew slightly. Cutting and styling grew at a low 2.3%, as client visit frequencies decreased, and more heads were done at lower prices at family-economy chains and rentals. Blow-Dry Bars grew very strongly at a rate of 25% in both revenues and number of locations.

 

Major highlights of the study include:

  • Men’s haircolor grew strongly. The study offers a detailed analysis of men’s salon services and product sales.
  • Traditional salons and mall chains continued to close, giving way to family-economy chains and salon suites, plus high-end barbershops. This huge, dynamic market trend is quantified and analyzed in detail. Detailed salon counts for every chain are included.
  • At top distributors, Beauty Systems Group/CosmoProf sales grew 1.7%; L’Oréal’s SalonCentric grew 3% due to Redken and partner brands.
  • Sally Beauty store sales were flat, due, in part, to adverse weather events, like hurricanes and floods, in Texas, Florida and Puerto Rico.
  • Chic independent salons, plus A and B class rentals, drove full-service sales at CosmoProf, SalonCentric and other distributor stores.
  • Salon suites like Sola, Salon Plaza, Salon Lofts, Salon Republic, Solera, Phenix, Salons by JC and Salon Concepts continued to grow rapidly.
  • Sales at Regis are finally stabilizing, as they divested and franchised nearly 858 mall-based salons and reconfigured the SmartStyle value brand.
  • Great Clips registered 4.5% growth and Sport Clips grew 10.2%. Both family-economy chains took market share from traditional salons.
  • Salon retail haircare grew primarily due to products for haircolor protection, and new types of oils, hair/scalp masks and treatments.
  • Styling product sales increased by mid-single digits, as clients continued home hairstyling with newer, more efficient styling tools.
  • Specialty products, including oils and those for hair thinning and loss, shine and thermal protection, grew at mid-single digits.
  • Sales of shampoos and conditioners grew at very low single-digits. Women are shampooing less often and using cheaper mass brands.
  • At Ulta, salon product sales grew at about 15% due to very aggressive promotions and special offers with deep discounts.
  • Redken and John Paul Mitchell Systems were the only two major companies with mid-single-digit growth, due to solid new launches.
  • Direct sales at Wella, Aveda and Bumble grew at lower rates.
  • Market shares are detailed for every company, with L’Oréal Professional, Coty Professional and John Paul Mitchell Systems, respectively, ranked as the top three manufacturers. Henkel vaulted into fourth place with Schwarzkopf, Sexy Hair, Kenra, Alterna and Pravana. (The company acquired Joico and Zotos from Shiseido at the end of 2017.) Estée Lauder with Aveda and Bumble ranks next. Unilever (TIGI and Alberto-Culver), Revlon Professional (American Crew/Roux) and KAO (Goldwell/KMS) followed. Luxury Brand Partners, Keune Haircosmetics North America and Kevin Murphy all achieved double-digit growth.

New study sections detail cut, color and style trends; data analysis of barbershops and men’s services/products; ingredient issues; leading manufacturers’ reps; plus, sales data for AG Hair, Aloxxi, Alterna, Bio Ionic, Brazilian Blowout, Cadiveau, Peter Coppolla Beauty, Phyto Davines, IT&LY, Framesi, GK Hair, Kenra Professional, Keratin Complex, Keune, Marcia Teixeira, Phyto, Scruples and others.

For purchasing info/questions, visit ProConsultants.us

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise

Categories
Business & Marketing Franchise News

Salons by JC visits Facebook Headquarters

On Wednesday, February 28th, Salons by JC had the honor of visiting Facebook Headquarters in Menlo Park, CA. The newest Small Business Council members were inducted and it was also the 5 year anniversary of the Facebook SMB Council.  All of the council alumni were invited to attend and were also granted a plus one for the event. Of course, when the plus one option was presented, I couldn’t think of anyone else to extend the invite to, but our company President, Steve Griffey.  After all, Steve had two amazing Facebook Live feeds from the Salons by JC Manhattan and Salons by JC Austin Lakeline locations.  This would be a great opportunity for him to meet some very enterprising people.

Mix and Mingle

We began our time at FB with a dinner where we were able to mingle with our fellow alumni and new members. What I love about this group is the vast array of visionaries who took that leap of faith to create something out of an idea.  Then there are the few, like me, who specialize in marketing and assist in the growth and success of the company we work for while also sharing our knowledge with start-up businesses. Dinner included being addressed by our fellow North America FB SMB Marketing Manager, Megan Land and the VP of Small Business at FB, Dan Levy.  

Education and Inspiration

Day 2 consisted of the council meeting at the new Facebook Partner Center, which was amazing on all levels. The day was broken down into different segments that included, a panel discussion, keynote address, and breakout sessions. Each part of the day was strategically thought of to enhance our experience on Facebook as marketers and also to make sure that we were equipped with the right tools for maximum gain. My favorite part of the visit was meeting with Facebook’s creative team and discussing the new apps. So many ideas were being tossed around the room, it was phenomenal. What may work for one marketer may not work for another, but by learning and sharing, you increase your social media prowess. Hands on is always the best way to learn!

 

Did we mention we met Mark Zuckerberg?

To the surprise of all of us in attendance, Mark Zuckerberg took time out of his daily routine to address the council and even took a photo with us. As his vision of a social community continues to grow, he took the time to let each of his council members know how he appreciates the connection he has with us.  There are currently over 70 million businesses advertising on Facebook.

Empowering and Impactful

Even after a week, the impact that Council Day made on us is still lingering and keeping us walking on Cloud 9 at the office. Meeting so many people working toward a common goal, empowering one another, was truly insightful. In Steve’s words, “I wasn’t sure what to expect from this trip. They gave us so much and will continue to encourage our growth. Now its our turn to share our wealth of knowledge and empower our salon suite owners.”   

As for me, I was excited to reunite with my SMB Council class and also meet the new members and other alumni.  As a Council Member we are able to have a voice and represent all of the small business community that advertises on Facebook.  We also get some cool perks!  One of those was having the ability to present Facebook small business starter kits to entrepreneurs who were kicking off their business.  I was lucky enough to give 20 little gifts from Facebook to some of the Salons by JC Concierges and Owners who had been working with us on their social media or were very social media savvy.  In turn they taught and helped their salon suite owners on how to best use social media for their business and also assist their locations in lead generation.

 

 

I came back from that trip with new friends, a new vision for my personal goals, and an eagerness to share what I have learned with all the lovely Concierges who I work with each week that are passionate and motivated to learn.  Watching each location that we work with succeed in social media is very rewarding. I am very happy to be able to connect Salons by JC with the Facebook Small Business Community. I look forward to what we can accomplish together as this social movement continues to flourish. I think I can speak for Steve when I say, we look forward to our next Facebook adventure in the Bay area.

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise

 

Blog written by:
Marlene Romo Flores
Salons by JC Marketing
Facebook SMB Council Class of 2016

 

 

Categories
Franchise News

Being As Independent Minded As Your Tenants goes a Long Way to Franchise Success

Brent Koughan is always looking for new ways to succeed.  With a marketing, sales and business background, he has strong skills in everything from project management to reading a P&L.  But one day, the entrepreneur discovered that a trucking company, which he had bought, sold and then bought back, just wasn’t fun anymore.  The thrill was gone.

“I wasn’t enjoying it, so I sold my shares and left with no plan,” he says. “Then, I made a list of what I wanted my life to look like. “

What dovetailed with that image was a Salons by JC franchise, in part because he could own it but also because once suites were rented, his selling time would end. It wouldn’t be like selling sandwiches. What he hadn’t foreseen but probably should have was that his interaction with other entrepreneurs—his suite owners—would become the most enjoyable part of his day.

“They ask for sales and marketing ideas, which is something I’m good at and enjoy,” says Brent. “I genuinely love working with them.” As a member of the Salons by JC Marketing Council, he also gets to double his pleasure by brainstorming best practices with other franchisees.

Creating Great First Impressions

Before you can interact with potential tenants, you have to attract them, which is often the biggest challenge for franchisees. In opening his first Salons by JC location in Coon Rapids, MN, Brent had the location scouting, lease negotiation and construction part down pat—it was already part of his wheelhouse. What he needed to work on most was creating awareness of the business model, which wasn’t well known in the area. To that end, he started marketing 90 days out with a strong mix that involved using a State Board list, Facebook and Craigslist ads. He also bought postcards, banners, posters and Google ad words for Google ads. (Keep those simple: suite rental, salon suites, chair rental.)

Once your marketing efforts generate interest, that first contact is key, he says. “How you handle that initial email or phone call matters most. Make a great first impression that leaves people feeling that a suite makes sense for them. Don’t sell;  let them buy. Never pressure. If they ask the price in an email, add the sizzle first by explaining what you provide and that it’s not for everyone but answer the question at the end.  The first contact should always leave them thinking you are a good, trustworthy person.”

As leases get signed,  referrals are the best way to attract even more tenants because if you treat your existing tenants well, they will tell others.  (Brent rewards tenants who refer new ones with two rent-free weeks. ) Naturally, when  Brent opened his second location, Salons by JC in Maple Grove, MN, he used everything he had learned to an even greater extent.  He put money behind every tactic that had worked—until it didn’t—and made sure he got those referrals.

“In my first location, we opened with 6 of 37 suites leased,” says Brent.  “It took 16 months to fill every one.”  In his second location, he opened with 25 suites leased and just 7 still available. So what besides awareness made the difference?

How to Build a Community

Brent let every tenant and new contact at the first location know that he would be opening a second one in Maple Grove. Word spread fast. He continued his strong marketing mix, spending about $3,500 ninety days before opening, another $1,500 in November and an additional $1,500 in December.

Because he was on-site during the second build-out, he was able to meet with potential tenants himself very early on, often at a local Starbucks. He shared photos of how the suites would look, but he had also stressed beauty pros’ personal needs during the conversation.

“Every professional has a different reason for a leaving a salon,  and your goal is to discover it,” notes Brent. “Then, whether their goal is to have more family time, make more money or leave a bad situation, you can show them how a Salons by JC suite can meet their needs or solve a problem.”

“What sets Salons by JC apart is our concierges, who greet clients, keep the facilities clean, instantly handle repair requests and more,” says Brent. “They help replicate the true salon experience and take us to a whole new level with a sense of community. Salons by JC has a truly different vibe.”

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise