Categories
Franchise News

Salon Suite Year in Review

As the salon suite clock starts ticking away on the year 2017, we look back on all that Salons by JC accomplished and look forward to what 2018 has to bring us.  “2017 was a tremendous year for Salons by JC”, stated Drew Johnston, VP of Operations for Salons by JC. Some of our many accomplishments included being named the 54th Best Franchise in the U.S. by Entrepreneur Magazine and convening our first Franchisee conference in San Antonio, TX in late October.  

Salons by JC Making Big Moves

Another huge win was the introduction of our free Salons by JC booking app.  This app was created in collaboration with Salon Suite Solutions for our salon suite owners.  The Salons by JC corporate team also saw much growth and expansion with the addition of a franchisee support staff and the team moving into a new and bigger office.  “By the end of 2017, we will have 86 locations open with plans to add another 15 more in 2018”, said an ecstatic Drew Johnston.

Speaking of 2018

2018 promises to be even better! “We look forward to adding more marketing resources and streamlined operational support”, stated Drew Johnston.  The corporate team will be growing by adding key players to their marketing team to support each franchisee.  “As we grow to better serve the expansion of Salons by JC franchisees, we are also preparing for the new owners who are opening their first location with us”, stated Analissa Cantu, Marketing Account Specialist.  This is a great time to be a part of the Salons by JC team.  “The expansion and growth of the company, as a whole, is very exciting”, stated Crystal Vorheier, Office Manager for Salons by JC.  

The  Year of the Salon Suite Professional

2018 is the year of the salon suite professional as we are committed to provide the support they need to help nurture and grow their businesses.  Salons by JC looks at 2018 as their pinnacle year to bring initiatives to life that have been in the works the past few months with their dedicated marketing team.  Marlene Flores, Marketing Coordinator for Corporate and Franchise locations said, “our marketing has evolved so much in just one year, we have seen stellar outcomes from many of our locations who worked closely with us.  I can’t wait to see how our marketing strategies translate for our Salon Suite professionals and their dedicated Concierge team and salon franchise owners”.

The Future: Beauty Company Partnerships

The Salons by JC team has been busy making connections to assist in the maturation of professional relationships within the beauty industry.  “In partnership with the leading beauty companies, we plan to bring business education, social media training, and personal finance expertise in both classroom and virtual formats”, stated Drew Johnston. What more does Salons by JC have up its sleeve for 2018? “We are running the full court press in 2018, get ready!”, stated a very enthusiastic President, Steve Griffey.  

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise

Categories
Franchise News

Salon Suite Solutions announces upgrades

We are so excited to announce all the updates and fixes that have been added to our Salons by JC app by Salon Suite Solutions, the makers of our mobile app. They have been working very diligently to make our app even better for our salon suite owners and their clientele.

What’s rolling out

Throughout the next 30 days, Salon Suite Solutions will be releasing some key features that many salon suite owners have been requesting.   This will enable our mobile app to stand out amongst other booking systems that are on currently on the market.  Here is a list of the updates and features that will be rolling out soon:

Salons by JC App

  • Clientele can now book themselves during a tenants processing time. 
  • The app was reconfigured to make it much faster for users.
  • The home page has a totally new look and feel.  
  • Salon Suite Owners can now merge contacts. 
  • Improved in-app texting
  • App is now easier to use on Android 
  • No more flickering or pages freezing
  • A new Today and Tomorrow Dashboard page

Coming Soon!

  • Text message reminders
  • New portfolio section
  • Faster setup process
  • Website booking
  • Marketing system upgrades
  • Lead generation
  • Cross promotion for services

Be sure to spread the word about the Salons by JC app and all of the improvements. You can follow Salon Suite Solutions on Instagram and Facebook to stay plugged in to what is happening.  

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise

Categories
Concierge Superstars

Concierges – The Salon “Suite” Hearts

What makes Salons by JC the only choice when choosing a salon suite to take your beauty business to the next level?  We asked four of our corporate concierges some of the most asked questions when they are touring potential salon suite owners.  These ladies have been key players to the success of each of their locations.  Meet Millee, Virgie, Maria, and Elvira.

Why choose Salons by JC?

Millee Allen – Concierge Salons by JC Dallas

There are plenty of salon suite options and competition, so why choose Salons by JC?  Here is what both long-time tenants and newer tenants of Salons by JC Dallas have said: The number one reason Salons by JC stands out is the full-time salon suite concierge. If a potential tenant has not had management present before at previous place of employment, they will love having a full-time Salon Concierge who will address all kinds of issues.

The concierge takes care of issues such as children running in the hall, needing spare change, or even just adjusting the temperature to a client’s needs. Having someone to address these issues immediately makes a significant difference. New clients can be shown to their stylists’ salon suite and walk-ins can be helped to find the right professional for their needs. In cases of the salon suite owner having an emergency, if their stylist was unable to reach their client in advance,  we (the Concierge) are able to give the client a personal message and provide recommendations for another stylist to take care of them. Our concierges are what put Salons by JC well above the competition. A beautiful website, our new app, and a well maintained, inviting salon is something to be proud of.

Millee Allen- Bio

Is a native Texan born in Longview and raised in Dallas.  She’s been married for 25 years and loves cooking, especially with her husband.  She started working in the beauty industry by managing a beauty supply store.  She was recruited by Sebastian International and worked the Dallas distributorship for several years.  Tired of the sales game, she began to manage a large hair salon in Dallas. During this time she met Melissa Finn, who would be the game changer for her years later.  In 1998, Melissa partnered with Shirley Burns and opened Salon Savvy at a new Dallas salon suite concept named, Salons by JC.  Millee followed them as their salon manager.  A few years later, Millee became the full time Concierge for Salons by JC Dallas, the original corporate location.  In 2018, Millee along with 4 other stylists will celebrate their 20 year anniversary alongside Salons by JC.

I’m afraid that my clients will not follow me.  How do I make sure that all of my clients find me once I move to Salons by JC?

Virgie Macias – Salons by JC Westwood

Everyone is nervous to move or to make a change, but if you ask any of the salons suite owners at Salons by JC Westwood, each would way it was well worth the move and the investment they made for themselves and their career.  We won’t lie, it is definitely a big jump and taking that leap into the unknown can be pretty scary. But if you put your heart and dedication into it, it will be the best decision you have ever made. Let your current clients know ahead of time what your new venture will be. Build up excitement about your move to Salons by JC. Give them ideas of what your salon suite is going to look like, show them pictures of the new location, and what your salon suite looks like before you customize it. 

It’s also recommended that you look into Groupon and social media to build and strengthen your clientele base. The key is to make yourself visible all over social media. Create your business Facebook and Instagram page. Start letting your clients know that you are moving and also show off your services! Instagram is fantastic for the beauty industry.

Virgie Macias- Bio

Virgie Macias is the Concierge for Salons by JC Westwood in San Antonio, Texas.  She started working at Salons by JC in February of 2014.  She takes great pride in having her location at a high occupancy rate.   Virgie took it upon herself to learn more about social media to be able to assist her location and her salon suite owners.  Seeing the need to be more active and engaging with social media, she created an Instagram account for her location and started sharing posts from her salon suite owners to showcase the talent at the Salons by JC Westwood location.  Virgie has now become a “social media go-to” amongst her Concierge peers.  When not at the salon, she enjoys gardening, cooking and is a lover of Italian food.

How will Salons by JC help me grow my business so that I can be successful?  

Maria Garcia – Salons by JC Legacy

Salons by JC has an exclusive app available to all of our tenants. Each tenant can manage, market, and network their individual businesses using the app. The best part about the app is that it is available to our tenants for FREE. This app also allows clients to request appointments, and this allows a salon suite owner to approve or deny the appointment time. Salon suite owners are also able to block off days on their schedule, to ensure accurate availability to their clients. The Salons by JC app also allows salon suite owners to pay their rent, eliminating the hassle of money orders or unnecessary paperwork.

Salons by JC also has an amazing corporate Facebook page where locations can get inspiration from. Each location also has their own individual Facebook page where concierges share posts promoting their salon suite owners.

Lastly, each Salons by JC location has its own website within the main website where tenants are displayed on a directory and can link to their own personal social media pages and websites. Our location features a digital directory that lists all the salon suite owners at Salons by JC Legacy. Not only does the touchscreen directory give the names and room numbers of salon suite owners, it also lists their specialties and an option to upload a picture or logo if they want.

Salons by JC allows our suite owners to grow their business because each location provides the basic needs for their services. For example, for a hair stylist, we provide a hydraulic chair, shampoo chair, sink, mirror, and towel cabinet. Salon suite owners can personalize their space to fit their brand and their business style. Within each location, a hair stylist will refer their clients to a Nail Technician, and that nail tech will refer their client to an Esthetician, and so on. This is just another example of how a salon suite owners business will grow within the Salons by JC community. Word of mouth is very valuable amongst our salons. The business model was set up so that tenants simply pay rent for their salon suite, and we, Salon Concierges, are responsible for the upkeep of the building. Salon suite owners keep every penny they earn, which becomes very profitable and helps to grow their business.

Maria Garcia – Bio

Maria Garcia is the Concierge at Salons by JC Legacy.  She was born and raised in San Antonio, Texas and is the proud Mom of 2 children. Maria has worked in the beauty industry for 17 years, from salon receptionist, salon coordinator, to salon manager and most recently Concierge at Salons by JC. She heard about an opening at Salons by JC from a good friend who was leasing a salon suite. She submitted her resume and just celebrated 5 years with Salons by JC.  She loves her Legacy location which has 55 suites.  Her favorite thing about working at Salons by JC is the close relationships she has been able to form with her salon suite owners. In Maria’s words, “they are the best, they make me a better concierge”.

How much expense am I looking at to make the move to Salons by JC?  

Elvira Lopez- Salons by JC Dominion Ridge

The type of expense you are looking at is based on how much product you are willing to invest in when you open up and also your budget for decor for your salon suite. Each salon suite at Salons by JC is fully customizable and comes equipped with everything you need to let you start working.  If you are a hairstylist, you are provided with a hydraulic chair, shampoo chair, shampoo sink, mirror, and towel cabinet.  Each suite comes in a neutral color, if you choose, you are more than welcome to bring in your own paint and we will paint your suite for you at no additional cost.  

Many of our salon suite owners have much of their own equipment since they have been practicing their craft for a good amount of time.  This makes it easy for them to begin working immediately.  You are welcome to bring in your own furniture and decor from home to start you off.  As time goes by, many of our salon suite owners have new lighting installed in their suites.  This expense is out of pocket.  Once you decide the style of salon suite, you can start decorating and making the suite more of your own.  

One of the cool things about our Salons by JC Dominion Ridge location is that we offer promotions to help get you started.  For example, we currently have four free weeks of rent when you sign a lease with us. You are able to use two of those weeks up front and after 6 months use the other two.  This offer will allow you to purchase some product and get some items that you may need to start you off.  Our Salons by JC salon suite owners are also very welcoming and will give you ideas on share stories on when they first opened their business.  You will never be without support.

Elvira Lopez – Bio

Elvira, known to all as Vida, started working at Salons by JC in March 2009.  She has worked as the Concierge at many of the San Antonio corporate-owned locations, such as Salons by JC Lincoln Heights, Salons by JC Huebner and most recently Salons by JC Dominion Ridge.  Through her time with Salons by JC, Vida has taken a vital role in helping train new franchisees to understand the salon suite concept prior to their opening.  Aside from her Concierge duties at Salons by JC Dominion Ridge, she also assists with maintenance orders for the San Antonio and New Braunfels locations and trains any new Concierges that start within the corporate locations.  Her favorite part about working for Salons by JC is the challenge to keep her location at capacity.  She loves meeting new people and enjoys greeting the clients as they come to the salon.  In her free time, she enjoys walking, hiking, and spending time with her family.

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise

Categories
Specialist Spotlight

Tim “Bo” Mack Wins PRAVANA’s 2017 Artistic Educator of the Year Award

In a nearly unheard of industry accomplishment, Tim “Bo” Mack, owner of So Addictive Hair Studio won the 2017 Artistic Educator of the Year award by PRAVANA.  The award was presented at the company’s annual Summit, held recently in Los Angeles.

Says Tim, “I was there to work and do my best; I didn’t even know the award was being given out. When they said my name, I was in shock. I cried like a baby.”

The award meant all the more, he adds, because the votes came from both corporate employees and other educators—his respected and admired peers. Known for his hard work, in-depth knowledge, affability and can-do attitude, Tim says he was told the winner had to “get along with everyone.” And, that any time he taught somewhere, the company got positive emails about how others enjoyed having him teach. So, why was winning such a surprise? Because less than two years ago, when Tim was working in a salon, the owner had told him he wasn’t good enough.

In Photo: Tim Bo Mack and PRAVANA General Manager, Michelle Chandler

Steps to Success

After making the move to a salon suite at Salons by JC – Corpus Christi, Tim initially lacked the confidence to take a PRAVANA sales manager up on an offer to facilitate an introduction as a potential, part-time educator. After about a year, he decided he was ready. The audition process included a resume, references, before-and- after photos from his portfolio and a 10-minute video of him demonstrating a technique, using PRAVANA hair color. When he finally got the call to go to Los Angeles for training, he says, he paid the air fare; the company paid for the hotel and the education.

“You take about three Los Angeles training sessions; then you can shadow a coach or if you are ready, get out on your own, starting with in-store education,” explains Tim. “Salon owners who see you will invite you in their salons to teach their staff. Hair color laws never change, but every artist has his or her own flair. I gave 200%, and as a people person, I always got requests.”

Moving up to teaching at shows and doing platform work, Tim saw an opportunity to become a regional educator when two artists had to leave. He went through the entire audition process again, and got the promotion not long before winning his new award.

In Photo: Tim Bo Mack acceptance speech at PRAVANA Summit 

So You Want to Be an Educator

Traveling four weekends a month can be difficult, but Tim usually takes his family along and says his daughter thinks it’s fun. His wife is a teacher with a flexible schedule but there is always Skype and FaceTime when she stays home. “At the Premiere Orlando show, I ended up being featured in Modern Salon magazine, and once, a magazine ran a photo of me doing my daughter’s hair, which she really loved,” says Tim. “There are cons, such as the time and energy it requires, but there are so many pros, too. The pay is great, and not only do you set yourself apart from other stylists, you become special among your peers because they trust your judgment. Once, I even got to work on stage with my idol Sam Villa, during a cut-and- styling class that promoted his tools.”

In Photo: Tim Bo Mack and his fans 

What’s Next

When Tim isn’t busy working in his suite or traveling, he turns to social media, sharing his travel adventures with his clients and using it to network with other pros. His responsiveness to Facebook posts was another thing the PRAVANA voters said they liked.  His engagement on his Facebook and Instagram, easily made him a stand out for voters. Up next for Tim is the expansion of his salon suite to include a second station for an assistant, which will allow him to double book. Of course, he queried his clients first to see how they felt about it.

Going from leaving a salon without even a client list to becoming PRAVANA’s 2017 Artistic Educator of the Year in less than two years has been a whirlwind of an adventure that Tim says he wouldn’t have missed for the world.

“If you are thinking of going into business for yourself, just take a deep breath and jump in,” he says. “Renting a suite was scary for me and now, between working in my suite and educating, it’s a Cinderella story.” One that doesn’t end when the clock strikes midnight.

Follow Tim Bo Mack on Social Media:
Facebook  @soaddictivehairstudio
Instagram: @timboplease

 

About Salons by JC: In 1997, Jack Griffey and Cecil Miller began their journey to transform the beauty industry one salon suite at a time. Like most young entrepreneurs, they started out with a big idea but had to learn how to start and run a business from scratch. After much perseverance and hard work, one year later, they opened Salons by JC in Dallas, TX in 1998, welcoming beauty and wellness specialists who were ready to break free from the traditional salon model. The company has since moved its headquarters from Dallas to San Antonio, where it continues to grow through franchising. Today, Salons by JC has over 87 locations in 24 states and Canada.  For more information, visit salonsbyjc.com or salonsbyjc.com/franchise